Terms and conditions

It is assumed that by accessing Directhotels.com you agree on our regulations and privacy policy and you are above 18 years old.

If it is needed to conclude any legal action, please refer to the original document in Polish. In case of any questions regarding the terms and conditions, please contact us on e-mail: contact@directhotels.com.


Directhotels.com is a service providing an unique opportunity to browse, search and compare hotels all over the world with an actual possibility to book direct with the owner. The main purpose of the site is to help travelers find the suitable accommodation and book it - via the third party or directly with the landlord.

All the definitions contained “Directhotels.com” “site”, “website”, “service”, “portal”, “platform” are referring to the limited liability company EMGRON Sp. z o. o. It is registered in Legnicka 62C/204, 54-204 Wrocław, Poland.


As stated, Direchotels.com is a middleman between the traveler, third-party travel agency and the accommodation provider itself. It means that the site is not providing any travel product. While the reservation is done, all the information is passed to the service partners.

The portal is made for an individual and noncommercial purpose, which means that it is forbidden to use anything granted for money-making benefit. We also do not charge customers for the reservation or for using the system.

Our users are able to see benefits of booking directly with the hotels. The site is also giving a possibility to unlock a discount promo code given by hotels.


All the data related to hotels and accommodation available on the website is implemented using the third-parties materials. We do not take any responsibility for the out-of-date information provided by our partners nevertheless we are trying our best to keep all the input updated.


We do not take responsibility for any loss taken by the users or partners using the portal. Because we do not own any travel products, the reservation, payment and contact takes place between the user of the service and the third-party/accommodation provider. We do not take responsibility for any changes, mistakes or misleading information given by our partners.

Privacy and cookies

Please, refer to our privacy policy.

Intellectual property right

If not stated differently, all the content of the website is owned by EMGRON Sp. z o. o. Using of any of the material provided is forbidden without a written permission from DirectHotels.com.


DirectHotels.com is a brand registered under EMGRON Sp. z o. o. in Wrocław, Poland. It means that all regulations are constructed in correspondence with polish law. These terms and conditions may be translated into other languages but for any legal matter the polish version shall apply. It can be found on the polish language version of the website.

About Directhotels.com

The online platform for searching, comparing and booking (via third-party or through the direct reservation system of the accommodation owner) hotels is delivered by EMGRON Sp. z o. o. a limited liability company registered and having legal seat in Poland, postal address: EMGRON SP. zo. o., Legnicka 62C/204, 54-204 Wrocław, Poland. National Court Register 0000334273, Tax Identification Number PL8942980391.

Information for hoteliers

Directhotels.com is giving hoteliers an unique chance to promote their property and encourage travellers to book directly on their websites. It can be either done through promo codes given by the hotelier or because of the list of benefits provided by the hotel.

To issue a promo code, a hotelier needs to be a registered partner of DirectHotels.com with added at least one property. In case of lacking the property on our map, please contact support@directhotels.com. When it is done, you can add a promo code that was generated through your reservation system. After the successful validation, the coupon will be available for registered users. You need to ensure that your direct reservation engine is supporting promo codes that you create. In case of any changes of the codes - please re-enter them through your profile. Issuing coupons is free of charge.

On the early stage of the site all the users will get a significant amount of coupons to unlock the promo codes. After all the beta-tests will be finished, we will be granting vouchers at $1 cost each. One voucher unlock one promo code for a hotel. In case of the situation that the coupon is not working properly on the hotels’ website, DirectHotels.com will give the user two additional vouchers to use and we will investigate the issue.

Hotel has an opportunity to list their benefits for direct bookers. The directory will be visible in the search results and users will be able to contact hotel directly (e.g. through the website). Hotelier can add the benefits through the property panel. This option is available for free for our Partners. In the future there will be a one-time yearly fee taken from the hotels for the possibility of listing their benefits.

As for now DirectHotels.com is not yet providing a possibility of listing the benefits. This feature will be available shortly and all the Partners will be informed accordingly.